Frequently asked questions
Questions? Call us(409) 256-4583Straight answers about the Houston to Galveston shuttle: pricing, protection, terminals, and timing, answered from fifteen years running the route.
Every shared seat is protectedA flat $39 per seat, one way, from either Houston airport to any Galveston cruise terminal. Round trips are $39 per seat each way, with no hidden fees.
A full refund if you miss your pickup because of a delayed or canceled flight or a late ship arrival, or if you cancel up to 2 hours before pickup. Refunds are less a small card processing fee.
No. Shuttle Protection is included on every seat at no extra cost.
Both of Houston's airports, Bush Intercontinental (IAH) and Hobby (HOU). Hobby is the closer airport to Galveston.
All of them: Terminal 10 (Royal Caribbean), Terminal 16 (MSC and Norwegian), Terminal 25 (Carnival and Princess), and Terminal 28 (Disney and Princess). Give us the terminal on your boarding pass, since ships shift between terminals.
About 1 hour from Hobby and about 2 hours from IAH on a shared van, depending on traffic. Cruise Saturdays tend to run heavier.
Shared. You ride with a few other cruisers headed to the same port, which is how the fare stays at $39. Private trips are available on request.
Vans leave both airports hourly, 8 AM to 1 PM to the cruise terminals and 8 AM to 5 PM to island hotels. Returns from the four Galveston cruise terminals run 8:30 AM to 1 PM.
Your seat is protected. If a delay causes you to miss your pickup, the fare is refundable, and we will move you to a later van when there is room.
That is covered by protection. A missed pickup caused by a late ship arrival is refundable.
For a full breakdown by party size, see transportation for 10 or more passengers.
Is there a senior rate? We answer that plainly here.
Wondering what time to fly home? We give the numbers by airport here.
For unusual items, oversized, medical and special baggage works through them one by one.
For weather disruption specifically, see hurricane season and port closures.
Traveling with young children? Car seats and traveling to Galveston with children covers seat types, cost and the shared-versus-private decision.
Yes. Shared seats include one checked bag and one carry-on per person. Private transfers include one checked bag and one personal item per person. Neither carries a bag fee. Extra or oversized bags should be arranged at booking. Keep medications, documents, and valuables with you.
On the way in, yes: shared vans drop at island hotels from 8 AM to 5 PM. On the return we collect from the four Galveston cruise terminals only, 8:30 AM to 1 PM. For a hotel pickup back to the airport, book a private transfer.
Reserve online in about two minutes: choose your airport, cruise date, and number of seats. You get instant email confirmation, and we send meeting details before you travel.
Sooner is safer for busy cruise weekends, but the $39 fare is the same either way, and you are protected regardless.
Yes. Carnival, Royal Caribbean, MSC, Norwegian, Disney, and Princess all sail from Galveston, and we drop at whichever terminal your ship uses.
If you are flying into Houston, a $39 seat usually beats multi-day port parking plus the drive and fuel. See the cruise parking guide for a comparison.
Every shared seat comes protected
If a delayed or canceled flight, or a late ship arrival, causes you to miss your pickup, the fare is refundable. You can also cancel up to 2 hours before your scheduled pickup for a full refund.
Refunds are returned less a small card processing fee. Full terms are shown at checkout.
